Live streaming.

Live streaming — FAQ

Common questions on this service.

• What's the difference between live streaming and hybrid events?

  Live streaming is one-way, we broadcast your event out to a remote audience watching from home, on phones, on smart TVs. Hybrid events is two-way integration, we bring remote presenters, panellists, or guests INTO your live room as if they were on stage. They often run together (a streamed event with a remote keynote dialled in), but the disciplines are different. See the Hybrid events service for inbound remote participation.
• What happens if our venue's internet goes down?

  For high-stakes broadcasts we run bonded uplinks, venue wired internet PLUS bonded 4G/5G, so if one path drops the stream keeps going on the other. We monitor both throughout the event. We also record locally at full quality so if the stream itself goes down, the on-demand version is intact and can be published right after.
• Can you stream to multiple platforms at once?

  Yes, we can simultaneously push to YouTube, Twitch, LinkedIn Live, Facebook, and private RTMP destinations from a single encoder rig. Useful for cross-platform reach without cutting deals with one platform exclusively.
• Do you provide live captions in the stream?

  Yes, either AI-driven captioning (faster, automated, lower cost) or human-captioned (more accurate, higher cost). We can burn captions into the stream or deliver them as a sidecar for the player. Multi-language captioning available for international audiences via the same workflow.
• Do you support 4K live streaming?

  Yes for the source side: cameras capture in 4K, switching is 4K-capable, recording is 4K. For the broadcast side, 4K live streaming requires significantly more bandwidth (15–25 Mbps sustained upstream) and most viewers don't yet have a way to watch in 4K at scale. For most corporate events 1080p at high bitrate is the sensible choice; we record in 4K for post-production while broadcasting in 1080p. If you specifically need 4K live, we can do it with the right venue uplink and encoder configuration.
• Can you stream a private event to specific people without making it public?

  Yes. Private streaming options include: password-protected players (viewer needs a password to watch), unlisted YouTube/Vimeo URLs (link only, not searchable), authenticated platforms (Vimeo Pro, Microsoft Stream, your own LMS) that require viewer login, or fully private RTMP destinations that only your CDN can access. For internal corporate events we most often use authenticated platforms or password-gated players. For events with external invited guests, magic-link emails work well. The right approach depends on how sensitive the content is and how technical your audience is comfortable being.
• Can you stream a ticketed event (pay-per-view)?

  Yes, ticketed streaming is standard for concerts, conferences with paid online attendance, and exclusive corporate events. We work with platforms that support ticketing (Vimeo OTT, Boxcast, Eventive, or custom integrations) and handle the encoder and destination setup. Ticketing logistics, payment, access codes, customer support, sit with the platform or your event team; we handle the broadcast side.
• How does the stream audio differ from the room audio?

  The stream gets a separate mix optimised for headphones and small speakers, tighter dynamic range, different EQ, more compression than the room PA which is designed for a large open space. The stream mix usually goes through an audio engineer on a separate console with a feed from the FOH split. Cleaner, more intelligible result than just pulling the room PA feed.
• How fast can the on-demand recording be available after the event?

  Same day for raw session recordings (uploaded to the platform within hours of the event ending). For polished on-demand cuts with intro graphics, post-session edits, and corrected captions, 24–72 hours. Highlight reels and sponsor cutdowns: 3–7 days. We scope this in the proposal so the deliverable timing matches your comms calendar.
• Can you handle a 12-hour conference or all-day broadcast?

  Yes. Long-form broadcasts get a relief crew on every position (director, audio, encoder operator) so no one is on console for more than 4–5 hours straight, fatigue is how mistakes happen on long broadcasts. The stream itself runs continuously; the crew rotates. We also schedule planned bumper graphics or interstitials around breaks so the stream stays branded during the in-room downtime.